SHIPPING POLICY

Deliveries are available anywhere throughout the UK and P&P (First Class Royal Mail) is included in the price of your box.

Although we can't absolutely guarantee they'll fit, all our treats sent with Royal Mail are packed in boxes designed to fit through a standard sized letterbox so that you don't have to be in to receive your delivery. 

Please allow up to 3 working days after the day you make your order for your treats to be baked (as all orders are hand made on receipt of the order) and an additional working day or two for delivery.

 

Royal Mail deliveries are much improved but can still take longer than the usual 1-2 working days so please be aware of this if ordering and opting for the included Royal Mail first class option at checkout. 

 

Please also be aware that if you choose to place an order at the moment and Royal Mail delivery is delayed we will NOT be giving refunds for delayed delivery. 

If you require any of our bakes for a specific date, let us know and if possible we will do our best to meet your requirements.

 

We cannot guarantee delivery dates when using Royal Mail first class as it is an untracked service. 

If you need your treats for a certain date or you know the post can be a bit slow in your area, we would advise you to upgrade to DPD next day tracked delivery for an additional £5. 

GIFT?

We totally understand that you may not want to share these delicious bakes! If, however, you are a generous soul and can bear to part with them, we can arrange to have your brownies/blondies/cookies sent to a different address and include a handwritten note with your choice of wording. Just let us know in the "is this a gift?" box when making your purchase. 

If you need them for a specific delivery day/date in the furture we would advise that you opt for DPD delivery to ensure it gets there in time as Royal Mail first class is not currently consistent and still a lot slower than usual in some areas.

PACKAGING

Our boxes and greaseproof paper are recyclable/biodegradable.

Our stickers, tissue paper and thank you cards are all biodegradable and printed using vegan vegetable based inks.

If we need to use tape to seal our larger boxes, we use brown paper tape which is recyclable/biodegradable. 

The food grade film bags used to wrap our brownies, blondies and cookies are made from 'Natureflex' which is a biodegradable compostable film made from wood pulp.